I had a wonderful experience working with Howard Tan at Wei Ken. I meet Howard during a random walk in, and am not acquainted with him prior. Since my last major renovation was 20 yrs ago, I have not caught up with tnew materials such as sinistered stones. I had a lot of questions, such as whether the 3M stickers are able to hold their strength on the enginneered surfaces. Howard was very helpful to personally test out them out for me.
My ideas were also constantly evolving throughout the renovation. such as deciding to use granite midway during the project for the toilet. Howard was very flexible in managing changes in the project schedule, re-calculated numerious times for my renovation budget on the fly, and dynamically coordinated with new suppliers.
There was also me wanting to make changes to the kitchen cabinets as I found that the hood was too low for my height, even though the cabinets have already been installed. Naturally, the carpenters were not pleased with the post-installation request, but Howard successfully managed to have the changes done for me.
Most importantly, despite my many changes, Howard completed my project within budget and on time. Outstanding issues were promptly settled. In all, the entire renovation journey has been pleasant, even though I tend to micro-manage. I appreciate Howard’s steadiness, patience and promptness in running the project.
