Liz has very good rapport with contractors, suppliers, and vendors – useful for our resale home

I would like to commend Liz Ng, Senior Interior Designer, who served as our liaison for both our first home renovation in 2018 and our second in 2025. Liz has very good rapport with contractors, suppliers, and vendors — useful for our resale home, which came with more complex and unusual renovation needs, require more technical discussions to resolve issues.

Key highlights include:
• Problem-Solving: We really appreciated how her proposals always revolved around our practical requirements. When issues surfaced, she spotted them before we did — and resolved them quickly and effectively.
• Understanding: Liz took the time to understand our needs and constraints. You can genuinely feel the effort she puts in to make things clear to us, often through immediate hands-on sketches, diagrams, or sample materials that made decision-making easier.
• Professionalism: Even when problems arose with third-party vendors, Liz remained calm and professional. She handled those situations gracefully. She is also well equipped with renovation knowledge to better advise on the renovation requirements.
• Trustworthiness & Responsibility: Liz is someone we trust completely. She’s responsible, dependable, and gave us peace of mind throughout both renovations. If we ever have a third property to renovate, we wouldn’t hesitate to engage her again — even if she’s no longer with her current firm.

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