l definitely recommend Andrea Yong from weiken!
We started out with a renovation nightmare but thankfully Andrea came to the rescue. after meeting more than 10 IDs, she was the clear standout
Andrea is:
1) competent and experienced
esp when it comes to building a loft. she also would suggest great ideas and make calculations on the spot quickly. could easily trust her with both design and managing contractors, and we followed her suggestions for many decisions
2) extremely professional and provides amazing service
she’d be quick to respond and even goes above and beyond what she’s required to do as an ID just to make our renovation process smoother
3) kind, polite, and respectful
she always has a smile on her face even when we’re troubling and inconveniencing her. also, when she suggests smth that we eventually decide not to follow, it’s never an issue as she gives us the assurance as homeowners that she’s here to support us and not enforce her views
wrt the cost: at the end of the project, the price paid was exactly what was quoted with no hidden fees. any additional fees that were required (eg electrical, lights, etc) were also briefed to be outside the quotation beforehand, so that nothing came as a shock to us
a small issue was that some of the workmanship of the contractors from weiken is not at the same standard as that of Andrea as an ID. but with every renovation, some level of error and problems should be expected. more imptly, Andrea is quick to arrange fixing/repairs which again reflects her competence and professionalism
we are super pleased w the work Andrea has done and with how good she is as an ID. we’ve been recommending her to others as well, and one of our friends has also gone w her and is equally happy with their renovation project
10/10 would recommend Andrea!