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I would say that what makes this project even more challenging for her and that she had performed exceedingly well is the fact that I am based overseas in the US with a 13 hours time difference.
A special shout out to Denise Neo of Weiken for managing the design and renovation of my 20 years old 4-rm HDB flat. It’s a complete overhaul and the project spans 2.5 months owing to the scope, as I literally have the house gutted for the renovation.
I would say that what makes this project even more challenging for her and that she had performed exceedingly well is the fact that I am based overseas in the US with a 13 hours time difference. This means that there is a high level of trust needed as I am not physically in Singapore to oversee the renovation works and I have to rely on her to execute this well and on schedule and she ended up having to coordinate a lot more things on my behalf that should have been done by or taken care of by most homeowners. This also means that she has to be very good with communication given that I’m not physically there in person to communicate on the progress or feedback into the details of the renovation. She’s been very responsive despite the 13 hours time difference ( which means that I’m very likely to be texting her when it’s her night time or weekend).
For a project of this scope, it did not go without hiccups, but she’s always been able to resolve it quickly. In addition, she’s very resourceful and has a lot of different suppliers in her list that she can tap on that is able to help meet my schedule, especially when the initial countertop supplier ended up with a long lead time that would derail the handover/completion date. (My schedule is time sensitive as my boss has to approve my planned PTO and I had bought my air tickets to come back to Singapore based on the schedule she has provided).
The quality of work by her contractors has been exceptional and my friends and realtor that have came over to my place had commented on how well done the renovation is.
I highly recommend Denise if you want a reliable and professional ID that you can count on. (I think my unique situation has tested every aspects of her skills and abilities possible )