We first came across Weiken when visiting a friend’s newly renovated home last year, and my husband was impressed with the fine workmanship and the company’s strong reputation in the market. So when we purchased our resale home this year, Weiken naturally became one of our top considerations. While browsing their past projects, we realized that both my husband’s and my favorite designs consistently came from the same ID — Emily Neo. Without hesitation, we reached out and requested for her directly.
From our very first meeting with Emily Neo, we felt comfortable and confident. In fact, she was the only ID we met, as we knew immediately it would be a waste of time to look elsewhere. Only later did we read more about her background and glowing reviews, which further strengthened our confidence.
Emily Neo is incredibly easy to work with — professional, approachable, and attentive. She quickly understood our preferences and lifestyle needs, and her design proposals were so on point that we rarely had additional comments. Her sense of color planning is excellent, and her confidence and experience shine through in every interaction. Each meeting was well-prepared with clear agendas and objectives, making the whole process smooth, simple, and efficient. Whenever my husband and I had different opinions, we always let Emily Neo have the final say — and she never once proved us wrong.
Beyond her design skills, Emily Neo also leads a fantastic team of specialists — from air-conditioning, piping, electrical, tiling, carpentry, curtains, invisible grills to smart home installations. We would also like to extend our sincere thanks to our site manager, Sunny, who is a steady, reliable, patient, and detailed person. His close coordination and strong follow-through ensured that the renovation work was executed seamlessly and up to expectations. Every team member showed strong workmanship and a genuine customer-first mindset, always striving to deliver their best instead of rushing just to “get the job done.”
Overall, the entire renovation journey was fast, responsive, customer-centric, and completely hassle-free. We are truly grateful for Emily Neo’s guidance, Sunny’s support, and Weiken’s dedicated teams. It was a no-regret engagement, and we can’t think of a single thing to complain about. Highly recommended!